1. Introduction
This website is operated by https://dreamwear.ae/. Throughout the site, the terms “we”, “us”, and “our” refer to DreamWear L.L.C-FZ, a Dubai-based online retail company. This website, including all information, tools, and services available from it to you, the user, is offered subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or made available through hyperlink. These Terms apply to all users of the Site, including but not limited to browsers, customers, merchants, vendors, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions detailed here, you may not access the Site or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or modifications to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our online store is hosted by Tasjeel, which provides the secure hosting environment and platform infrastructure supporting the operation of our e-commerce experience.
2. Eligibility & Online Store Use
By using this Site, you confirm You are 18 years of age or older, or you are accessing the Site under the supervision of a parent or legal guardian.
You may not use our products or services for any unlawful purpose. You must not transmit viruses, malware, or harmful code.
A violation of any Terms may result in immediate termination of your access to our Services.
3. General Service Conditions
We may refuse service to anyone at any time.
You understand that non-payment-related data may be transmitted unencrypted across networks.
Payment details, however, are always encrypted during transfer.
You agree not to reproduce, duplicate, copy or exploit any part of the Service without our written permission.
Additional mandatory statements:
- All transactions, claims, or disputes related to this Site are governed by UAE law.
- We accept major credit/debit cards (Visa, Mastercard, Amex), mobile wallets (Apple Pay, Google Pay), local instant payment systems like Aani, and digital wallets such as WeChat Pay.
- Checkout pricing will match the amount charged.
- We do not trade with OFAC-sanctioned countries.
- Users under 18 may not register or transact on the Site.
- Cardholders must retain copies of transaction records.
- You are responsible for maintaining the confidentiality of your login credentials.
4. Site Information Accuracy
We do not guarantee that information on the Site is accurate or complete. Content is provided for general informational purposes and should not be relied on exclusively for decisions.
Historical information on the Site is not current and is for reference only.
We may update or modify Site content at any time without obligation to notify users.
5. Modifications to Services or Pricing
Product prices may change without prior notice.
We may modify or discontinue any part of the Service at any time without liability.
6. Products & Services
Some products are available exclusively online and may have limited quantities. Returns and exchanges follow our Return Policy.
We strive to display product colors and images accurately but cannot guarantee your device’s display output.
We may:
- Limit sales to specific individuals or regions,
- Limit product quantities,
- Discontinue products at any time,
- Modify product descriptions or pricing at any time.
We do not guarantee products or services will meet your expectations.
7. Billing Accuracy & Account Information
We reserve the right to refuse or cancel orders at our discretion. Restrictions may apply to orders using the same account, card, billing, or shipping address.
If an order is modified or canceled, we may attempt to notify you via the contact details provided.
You agree to provide accurate and updated account and billing information.
8. Access to Optional Third-Party Tools
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and without warranties.
Use of such tools is at your own risk and subject to the third party’s terms.
Future new features or tools offered through the Site will also be governed by these Terms.
9. Payment Methods & Processing
Payments onhttps://dreamwear.ae/ are securely processed by Network International, our authorized payment gateway in the UAE.
Supported payment types include:
- Visa, Mastercard, American Express (credit/debit)
- Apple Pay, Google Pay
- Aani (UAE instant payment network)
- WeChat Pay
- Other supported digital wallets and contactless/QR payments
Key points:
- All payment data is encrypted; DreamWear L.L.C-FZ does not store or access your card information.
- The checkout price will match the final charged amount.
- Multiple shipments may result in multiple charges.
- Cardholders must retain transaction receipts and follow Site policies.
- Orders may be declined if suspected fraudulent or unauthorized.
10. No Affiliates or Partnerships
DreamWear L.L.C-FZ does not operate affiliate programs, commission programs, referral schemes, or advertising partnerships.
No third party is authorized to represent or promote our brand unless we officially state so in writing.
Any claims of affiliation should be reported to: info@dreamwear.ae
11. Dispute Resolution
If a dispute arises in connection with these Terms (“Dispute”), both parties will first attempt to resolve it amicably. Upon written notice of a Dispute, the parties will work to settle it informally within 30 days, and neither may initiate legal action before this period ends.
If no resolution is reached within one (1) month, the Dispute will be governed by the laws of the United Arab Emirates, applicable in the Emirate of Dubai. You agree that the courts of Dubai have exclusive jurisdiction over all such Disputes.
12. User Comments, Feedback & Submissions
If you submit ideas, suggestions, proposals, or creative content (“comments”), you grant us unrestricted rights to use, edit, publish, distribute, or translate them.
We are not obligated to:
- Keep comments confidential
- Provide compensation
- Respond to comments
Comments must not violate rights, contain harmful material, or mislead others.
13. Personal Information
Your submission of personal data is governed by our Privacy Policy, available on the Site.
14. Errors & Inaccuracies
Occasionally, our Site may contain errors relating to pricing, availability, or product details. We reserve the right to correct such errors and cancel orders when necessary.
15. Prohibited Uses
You may not use the Site for:
- Unlawful activity
- Violating laws or intellectual property rights
- Harassment, abuse, discrimination
- Submitting false info
- Uploading malware
- Harvesting personal data
- Spamming or scraping
- Obscene or immoral activity
- Bypassing Site security
We may terminate your access for violations.
16. Warranty Disclaimer & Limitation of Liability
We do not guarantee uninterrupted, error-free service.
The Site and all products/services are provided “as is” and “as available” without warranties.
DreamWear L.L.C-FZ and its associates are not liable for:
- lost profits or revenue
- data loss
- replacement costs
- indirect or consequential damages
Liability is limited to the fullest extent permitted by UAE law.
17. Indemnification
You agree to indemnify and hold harmless DreamWear L.L.C-FZ and its representatives from claims arising from your breach of these Terms or violation of any law or third-party rights.
18. Severability
If any part of these Terms is found unlawful or unenforceable, the remainder will continue in full effect.
19. Termination
These Terms remain effective unless terminated by you or us.
We may terminate your access at any time if you violate these Terms.
20. Entire Agreement
These Terms, along with our posted policies, form the entire agreement between you and DreamWear L.L.C-FZ.
Any ambiguity shall not be interpreted against us.
21. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates.
22. Changes to Terms
You may review the most current version of these Terms at any time on this page.
We may update these Terms without notice. Continued use of the Site indicates acceptance of all updates.
23. Contact Information
For questions regarding these Terms, please contact us at: info@dreamwear.ae
